The Tragedy of SurePost YW packages


Copyright © 2015, Ramon Gandia

At the request of the shipper some packages are shipped via super-cheap UPS SurePost.

All that UPS does is take this package from the shipper to the Seattle Post Office.

Afterwards it is in the hands of the Postal Service (USPS)
.

You can tell it is a SurePost shipment when the letters "YW" appear in the tracking number; eg:

1Z78Y99FYW62553722

Notice the "YW" in the number. It is next handed to the Federal Way Post Office hub, in Seattle, Washington.

Eventually the Postal Service takes it to the Barge Company, where it is put in shipping containers. Once a number of containers are full, they get BARGED to Anchorage. Typically a 2 week ocean voyage.

Once in Anchorage, the containers are taken to the USPS Airport Annex at the Anchorage Internationl Airport, broken down, and Nome packages sent to Nome, AK.

The process, from Shipper to Nome Post Office takes
From Three to Six Weeks!

Track this yourself;

  • Track UPS Portion at www.ups.com using the 1Z number.
  • Observe upon arrival at Federal Way, WA, it is assigned a USPS number
    (example) 9261 2901 0029 7351 1036 8802 16
  • Track the postal number at www.usps.com
  • Watch it make its way from Federal Way, to Anchorage and eventually to Nome

Please Note That:

  • Neither UPS or USPS is to blame for the long transit time.
  • Both UPS and USPS are doing what they were paid for to do by the Shipper
  • Shipping it this way was the Shipper's Choice
  • When the package is handed to the USPS in Seattle, UPS involvement ends.
  • Other than commiserating with you, there is nothing we can do.
  • For certain, we (UPS) will not be the ones delivering it to you.
  • The package will come to Nome, and be delivered by USPS -- the Post Office.

If you got free shipping, or even "standard shipping," then there is not much you can do. You ordered the item, and the seller/shipper sent it this way, and you have to grin and bear it.

If you paid for "expedited shipping", "express shipping", UPS shipping of any sort --even ground--, you simple were CHEATED by the seller or shipper. My suggestion is to carefully check your order records and see what you paid for. You may be able to get a refund, cancel the order, have a substitute package sent USPS priority or UPS ground or air, or make a fuss with the credit card company.

As a courtesy, the www.ups.com site monitors the package and reports when it was delivered by the post office.